POLICIES, SHIPPING, RETURNS, & CARE


Policies

 Thanks for stopping by my shop! My name is Bri Bol and I am a one woman show, all work and the shop is ran entirely by yours truly. All orders are hand made to order. For this reason please allow 4-6 weeks from time of purchase for your order to ship. Slight variations may occur. I do my best to ship as fast as possible  and you will receive an email notice once your item has shipped. In order to keep waste down all receipts are sent via email. If your order is time sensitive please email me at brijosina@gmail.com and I will do my best to accommodate.  At this time I am not taking custom orders however feel free to email me with any requests for the future.

 

 

Shipping

All orders are shipped USPS first class with tracking that will be provided with your shipment email. If you choose expedited shipping please note that your item will still have the 4-6 lead time unless we’ve made other arrangements. Please contact me if you have any special gift wrapping requests, including custom notes.  Bri Bol is not liable for any lost, stolen, or unclaimed packages.

 

Returns

Please feel free to reach out with any questions regarding items before purchasing. Because all work is made to order by hand -  all work is final sale.  Of course I want customers to be happy and so if you have a special circumstance please email me regarding any returns or exchanges prior to shipping or within 48 hours of receiving your item. On rare occasions regarding special circumstances I will be able to accommodate and only with unworn undamaged goods.

 

Care

All work is made with love and to last. Although I love to see your pieces living life and gaining memories with you, they are still *delicate* and need to be treated as such. Beaded work is best stored laid flat and it is important they don’t get wet! If your gold pieces begin to fade I’m happy to re-plate them for a small fee.  If you need a repair please email me. Many repairs are free as I want you to enjoy your pieces for a long time to come. Some issues however, such as a lost single, will be charged accordingly.

 

Copyright

All designs, photographs, images, graphics, and content on this website are property of Bri Bol and may not be used, copied, adopted, or distributed without express written permission. Intellectual property of Bri Bol copyright 2020.